State Farm® Insurance Agent Lace Whitten
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
luis chacon
June 26, 2024
"always there for you"
"Thank You Mr. Chacon! Certainly appreciate you allowing me earn your business! You're phenomenal and I truly enjoy working with you!"
Larry Mitchell
April 16, 2024
"I would like to personally applaud the office of Lace Whitten and staff. Thank you for taking the time to explain in detail products and services that cater to my families needs. I feel much more confident in my decisions to insure my home/auto/life. Thanks for taking the time out to provide detailed information."
"Thank you, Larry, for being such a valued customer at the Lace Whitten State Farm Agency. It is customers like you that make every day brighter!"
Blake A Schultz
April 16, 2024
"I moved to GA and moved my insurance to Dr. Lace Whitten agency. I’ve been with State Farm for 15 years now. She incorrectly input my car VIN information twice. The second leading to my car being impounded for a weekend. She failed to notify me of these issues despite her having the information. As I sought to resolve the issue, she refused to take any accountability or compensate me for her mistakes (a total over $800 and 7+ weeks). My last two calls with her she attempted to blame me for the whole issue and then yelled at me over the phone. I strongly advise avoiding this office both on a professional and interpersonal level."
"Blake, I am sorry for your experience. I worked very hard to resolve your issue. Again, I went above and beyond to resolve this matter, Unfortunately, my attempts to correct this issue was unsatisfactory to you and for that I do apologize. This occurred months ago, so I am unsure as to what has warranted this review today. If you would like to further discuss I will be more than happy to do so. Nonetheless, I hope that you have beautiful remainder of your day!"
Sidney Onyekwere
January 12, 2024
"Amazing agent based in Atlanta! Diligently worked with me on my auto policy and provided detailed resolutions to all my questions. Lace is very personable and an expert in the field. Thank you Lace and StateFarm!"
"Thank you so much Sidney! I certainly enjoyed our call today. Its customers like you that make this opportunity beautiful!"
Laverne Hedgepeth
August 25, 2023
"Extremely unprofessional. Non-responsiveness. Ghosting. She was outstanding at first, when she wanted to get her commission. But now when I have questions and need updates, crickets. Now, I have to go through hoops to get someone else to help."
Mitchell mitchell
July 8, 2019
"I have been with this office for 2 years now and have had nothing but remarkable experiences. When claims happen, its like a whirl-wind trying to piece everything together. This agent and her staff provided direction, resources and was available any time I had a question. Everyone is so eager to help and truly feels like a good neighbor."
Bridgette Gordon-Bell
June 24, 2019
"I’ve been with her office since moving to Georgia August 2017 and this office never disappoints. Everyone is so very kind and go beyond to help you. Thanks for working with me."
Blair Mitchell
March 23, 2019
"It’s so hard to find good service and affordable insurance in GA. Lace and her team were able to give me great rates and a discount for my new home. I recommend them especially for first time homeowners!"
Robin Blake
March 23, 2019
"I came from a State Farm agent in Chicago and Zulmarie made the transition so easy. Love that I have a reputable agency!"
William Wade
October 31, 2017
"Lace is very professional and has provided my family with a five star experience. If you are in the Atlanta area looking for a knowledgeable, confident and reliable agent look no further."